Examples of responses from participants
“...the culture needs to change from the top doesn’t it? And the message needs to come from the top that bullying is not acceptable. It’s ok to have it on paper, saying zero tolerance. It’s tokenism at the moment” (Clinician: Focus group) Recommendations from reports/literature Reports and literature identify the need for culture change and improved patient care.
|
"Leadership and management in the NHS. Management needs a major overhaul. There is little in the way of accountability. There should be proper regulation of managers" (Clinician: Interview)
|
Latest